Privacy Policy

Last updated: 23 January 2026

Senior Mobility LLC, doing business as VIP Scooters (“we,” “us,” or “our”), operates the website vipscooters.net (the “Site”) using the Wix.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit, make a purchase from, or interact with our Site.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us and information that is automatically collected through your use of our Site and Wix-powered services.

Personal Information You Provide

When you create an account, place an order, contact us, or otherwise interact with the Site, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Account login credentials
Order and transaction history
Customer support communications
User-generated content (such as reviews, comments, or messages)

Payment Information

Payments are processed through secure third-party payment providers available through Wix, including credit card processors, Wix Payments, Stripe, PayPal, or other supported gateways.

We do not store or have access to your full payment card details. Payment information is handled directly by the payment processor in accordance with their privacy policies.

Automatically Collected Information

When you visit our Site, we may automatically collect:

IP address
Device and browser information
Pages viewed, referring URLs, and interaction data
Date and time of access
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide e-commerce functionality and customer accounts
Communicate with you regarding orders, updates, or customer support
Send marketing or promotional emails (you may opt out at any time)
Improve our website, products, and services
Analyze Site usage and performance
Prevent fraud and maintain Site security
Comply with legal and regulatory obligations

3. Wix Platform & Data Storage

Our Site is hosted on Wix.com Ltd. Wix provides us with the online platform that allows us to sell products and services to you.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores data on secure servers behind a firewall and maintains security measures designed to protect your information.

For more information, you may review Wix’s own privacy practices.

4. Cookies and Tracking Technologies

We and our service providers (including Wix) use cookies, pixels, and similar technologies to:

Enable essential website and checkout functionality
Remember user preferences and shopping cart information
Analyze traffic and user behavior
Support marketing and advertising efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect Site functionality, including checkout and account features.

5. Third-Party Services

We may share your information with trusted third parties that help us operate our business, including:

Payment processors
Shipping and logistics providers
Analytics services (such as Google Analytics)
Email marketing and customer communication tools
Fraud prevention and security services

These third parties are authorized to use your information only as necessary to provide services to us.

6. Disclosure of Personal Information

We may disclose personal information:

To comply with legal obligations or lawful requests
To enforce our policies or protect our rights and property
In connection with a business transaction such as a merger or sale
With your consent

We do not sell personal information in the traditional sense.

7. Your Privacy Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to:

Request information about the personal information we collect and how it is used
Request access to or deletion of your personal information
Opt out of the sale or sharing of personal information
Not be discriminated against for exercising your privacy rights

Requests may be submitted using the contact details listed below.

8. Do Not Sell or Share My Personal Information (California Residents)

California residents have the right to opt out of the sale or sharing of their personal information.

We do not sell personal information for monetary compensation. However, certain data collected through cookies, analytics tools, or advertising technologies may be considered “selling” or “sharing” under California law.

You may opt out of the sale or sharing of your personal information by:

Clicking the “Do Not Sell or Share My Personal Information” link in the footer of this website, or
Contacting us at vipscootershburg@gmail.com

We will process verified requests in accordance with applicable California law.

9. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

10. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders and provide services
Maintain business, accounting, and tax records
Comply with legal obligations
Resolve disputes and enforce agreements

11. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the Site, with an updated “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

Senior Mobility LLC dba VIP Scooters

141 S Carlton St

Harrisonburg, VA 22801

Virginia, United States

Phone 540-574-0215

📧 vipscootershburg@gmail.com