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Our Services

Delivery

We provide free delivery in our local area for most mobility products within Harrisonburg and the surrounding areas. We deliver from Winchester, VA to Lexington, VA and Charlottesville, VA to Moorefield, WV including the Staunton, Waynesboro, Edinburg, Woodstock, and Crozet areas.​​​

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Financial Assistance

We now offer third party financing through CareCredit. We can run the applications right here in the store, and have approval in minutes. If approved, there is no wait time, the transaction can be completed the same day, so you have exactly what you need, when you need it.

Although we do not bill insurances for our products and services, we can assist you with getting the documentation you need to file the reimbursement with your insurance, for certain items. Give us a call for more information about this.

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Lift Chairs

We carry multiple lift chairs by various manufacturers. They have a wide selection Pride Mobility and Golden Technologies lift chairs. Both manufacturers have the majority manufactured in Pennsylvania. There are too many options of fabric, upgrades and models to list. Come in and check them out. We will find the perfect chair for you! On our floor you will find the widest variety of lift chairs than any other mobility company in the area. Come into the store and try out the variety of chairs we keep in stock.

Transitional Assistance

We work with your physician, hospital, home health agency or nursing facility specialists to insure a smooth transition from hospital or skilled care to your home. We can also work directly with our customers and their families to make sure we are getting our customers exactly what they need to maintain a high quality of life and the highest level of desired independence possible.

Parts & Services

We provide accessories, replacement parts, and service for all the products we sell. We service nearly all makes and models of powerchairs and scooters, as well as other medical equipment. We will work on all equipment we sell and stock, as we stock replacement parts of most equipment sold here.

If the equipment was not purchased from VIP Scooters, we will work on some equipment on a case-by-case basis. However, the equipment must be made by one of the manufacturers we have an account with, in order to provide proper technical support and have the ability to order parts.​​​​​​

Rentals

We rent a variety of power mobility devices. Although rentals are based on availability, we typically have plenty of units to offer. Items that we rent are powered scooters, power wheelchairs, and knee scooters/walkers. Whether you need something for a weekend getaway or equipment to increase your mobility after surgery, we are here to meet your needs.

At this time, we do not rent lift chair recliners, manual wheelchairs, or stairlifts. We apologize for this inconvenience, but are happy to refer you to somewhere that may be able to help.

 

Customer Training

We insure that the client, and caregivers or family (when necessary), have been properly trained on the operation and care of the products we sell. Our employees have been properly trained to be able to answer any and all questions about the equipment, and any service that accompanies it.

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Stair Lifts

We are an authorized dealer of the various Merits Health Stair Lifts. We offer free estimates to all customers within our local area. We have a technician who has been trained to specialize in the installation and service of the various Merits Health stair lifts. We offer straight and curved stairlifts to match a variety of homes. We understand that most homes are uniquely built, and we will fit the stairlift to your stairs. Our stairlifts are specific to your home, not pre-manufactured to be pieced together in your home.

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Customer Service

At VIP Scooters, we try to provide the best customer service possible. We are a family owned and operated business. Our office manager would tell you, “When you buy from us, you become part of the family, and that’s how we’ll treat you.” We pride ourselves on not only meeting the needs of our customers, but also to KNOW our customers. We are nothing without our loyal customers, and we appreciate each and every customer. BUT if you are looking for something we do not offer, we will do our best to find you another company that can help, as the customer's needs are the priority.

 

What Our Customers Say About Us

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Melissa Yates, customer

"The team at VIP Scooters are friendly, super helpful, and knowledgable. They are quick to respond to maintenance needs. What a great resource in the valley! They keep my friend's Drive Rollator in tip top shape."
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